Why Builders Choose TruGlide
Manufacturing credibility. Heavy-duty components. Professional service.
What TruGlide Doors is
TruGlide Doors, LLC is a heavy-duty roll-up garage door manufacturer. We assemble steel roll-up doors at our facility in Mount Airy, North Carolina and ship them across roughly an 800-mile service area. A roll-up door is a single steel curtain that coils around an axle above the opening instead of folding into panels on overhead tracks, which is why it fits low-headroom buildings that a sectional door cannot. This page explains what goes into our doors and who they are built for: general contractors, metal building manufacturers, carport companies, self-storage developers, and dealers who resell them.
Quick answers
- Assembled in: Mount Airy, North Carolina, USA.
- Models: Model 171 (quiet performance) and Model 180 (enhanced bottom seal).
- Sizes: nine standard sizes from 5x7 to 16x16; custom 3–16 ft wide by 7–16 ft tall.
- Colors: White, Barn Red, Black, Earth Brown, Evergreen, Pewter Gray, Quaker Gray.
- Curtain: 26-gauge steel.
- Hardware: steel stamped drums, radial ball bearings, 12-gauge galvanized tubular axle.
- Warranty: one year on every door.
- Ordering: per piece, by pallet, or by full truckload.
Five reasons builders choose TruGlide
American Assembly
Our roll up garage doors are assembled in the United States, ensuring quality control and supporting American manufacturing.
Heavy-Duty Hardware
Steel stamped drums, radial ball bearings, and 12-gauge galvanized tubular axle — components built to last on demanding job sites.
Built for Builders
Designed specifically for commercial contractors, metal building manufacturers, carport companies, and self-storage builders.
Fast Lead Times
Consistent production schedules mean you get your doors when you need them. No delays holding up your projects.
One-Year Warranty
Every door is backed by a one-year warranty, giving you and your customers confidence in the product.
American assembly and quality control
Every TruGlide door is assembled in the United States. Curtains are rolled and cut, hardware is matched to the opening, and each order is checked before it is banded for shipment. Read more about our company and how we work.
What "assembled in the USA" means here
It means the door you receive is put together at our Mount Airy facility rather than arriving as a sealed container from overseas. Sizing, color, and hardware selection happen on our floor, so a non-standard opening is a production instruction instead of a special import order.
Why that affects your schedule
Domestic assembly removes ocean freight and customs from the timeline. When a job changes — a wider opening, a different color, an added door — we can adjust the build instead of restarting a months-long supply chain.
Heavy-duty hardware, component by component
Roll-up doors fail at their hardware long before the curtain wears out. These are the components we specify on every door.
Steel stamped drums
Stamped steel drums hold the coil shape and carry the curtain load without deforming over thousands of cycles.
Radial ball bearings
Radial ball bearings at the axle ends keep the door rolling smoothly under load and reduce the effort needed to lift it by hand — the difference you feel most on wide doors like a 12x12 or 16x14.
12-gauge galvanized tubular axle
The axle is 12-gauge galvanized tubular steel. Galvanizing resists rust in humid and coastal air, and the tubular section resists the sag that binds a door in its guides.
26-gauge steel curtain
The curtain is 26-gauge steel in your choice of seven colors. Model 171 is the quiet-performance profile; Model 180 adds an enhanced bottom seal for a tighter close against wind-driven rain and debris. Compare profiles on our products page.
Guides, brackets, and fasteners
Guides and brackets are sized to the door rather than shipped as one universal kit, which is what keeps sideroom and headroom predictable. Our size guide covers the clearances to check before you order.
Locking and operation
Doors ship with slide locks as standard. Chain hoists are available for larger manual doors, and electric openers can be mounted on either side of the opening. When an opener is specified, the chain hoist is not installed — see roll-up door openers for the full breakdown.
Built for builders, not for a big-box shelf
Metal building manufacturers
Doors are matched to your framed openings and shipped by pallet or truckload to keep kits complete. See roll-up doors for metal buildings.
Carport and shed companies
Smaller openings — 5x7, 6x6, and 8x7 — ship in volume for repeatable builds. See shed roll-up doors.
Self-storage developers
Unit doors are ordered in quantity with consistent color and hardware across a facility. See self-storage roll-up doors.
General and commercial contractors
Shops, warehouses, and loading areas need wider openings such as 10x10 and 10x12. See commercial roll-up doors.
Dealers and resellers
Program pricing, product documentation, and freight support are available to dealers throughout our Southeast service area.
Lead times and production
We run consistent production schedules instead of quoting a seasonal backlog. The confirmed date goes in writing with your quote so you can sequence the rest of the job around it.
What keeps an order on schedule
Confirmed opening dimensions, a chosen color, and a decision on manual, chain hoist, or opener. Those three items settle almost every order.
What to send us
Width and height of the finished opening, available headroom and sideroom, quantity, color, and delivery address. Our quote form asks for exactly these, and the FAQ covers the measuring questions that come up most.
One-year warranty and after-sale support
Every TruGlide door carries a one-year warranty. You are also dealing with the people who built the door, not a call center — the number on this site reaches our office in Mount Airy.
Making a claim
Call or email with your order details and photos of the issue. Terms and exclusions are on the warranty page; freight damage is handled separately and is described on our shipping and delivery page, with the process for sending product back on the returns page.
How a TruGlide door compares
This is a general comparison against a typical imported or big-box retail roll-up door, not a claim about any specific brand.
| Factor | TruGlide | Typical import / retail door |
|---|---|---|
| Assembly | Mount Airy, North Carolina | Overseas, shipped in containers |
| Axle | 12-gauge galvanized tubular steel | Varies; often lighter gauge |
| Bearings | Radial ball bearings | Commonly bushings |
| Sizing | Standard grid plus custom 3–16 ft wide, 7–16 ft tall | Fixed stocked sizes only |
| Ordering | Per piece, pallet, or truckload | Single-unit retail purchase |
| Support | Direct line to the plant that built it | Retail counter or distributor |
How to order a TruGlide door
- Measure the finished opening width and height, plus headroom above and sideroom on each side. The size guide walks through it.
- Send the details through our quote request form or call the office.
- Review the written quote: model, size, color, hardware, quantity, freight, and confirmed lead time.
- Approve the order and we schedule production.
- Your doors ship by pallet or truckload; inspect at delivery per our shipping instructions.
- Install using the manual on our resources page, and see finished work in the installation gallery.
Frequently asked questions
Where are TruGlide roll-up doors made?
TruGlide doors are assembled in the United States at our facility at 170 Holly Springs Rd. in Mount Airy, North Carolina. Orders ship from that facility across roughly an 800-mile service area.
What sizes do you offer?
Nine primary sizes from 5x7 up to 16x16 are stocked on our standard grid, and custom production covers 3 to 16 feet wide and 7 to 16 feet tall. If your opening is not on the standard list, we quote it as a custom size.
What colors are available?
White, Barn Red, Black, Earth Brown, Evergreen, Pewter Gray, and Quaker Gray.
What is the difference between Model 171 and Model 180?
Model 171 is our quiet-performance curtain profile. Model 180 adds an enhanced bottom seal, which is the better pick when you want a tighter close against weather and debris.
Can I add an electric opener?
Yes. Openers can be mounted on either the right-hand or left-hand side of the opening. When an opener is installed, the chain hoist is not installed — the opener replaces it.
How long does an order take?
We hold consistent production schedules rather than quoting a seasonal backlog. Lead time depends on quantity and configuration, and we confirm the actual date in writing with your quote.
Do you offer dealer or volume pricing?
Yes. Truckload, pallet, and per-piece orders are all supported, and dealers get program pricing. Apply through the Become a Dealer page.
What does the warranty cover?
Every door carries a one-year warranty. Full terms, exclusions, and the claim process are on the Warranty page.
Want proof from other buyers? Read our customer testimonials, compare door types in roll-up vs. sectional garage doors, browse all roll-up garage doors, or contact us with your opening dimensions.
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