Cookie Policy
This page explains, in plain language, what cookies truglidedoors.com uses, what each one does, and how to manage or clear them in your browser.
Quick Answers
- What tools do you use?
- Google Tag Manager, Google Analytics 4, the Meta Pixel, and the LeadConnector chat widget.
- Can I say no to non-essential cookies?
- Yes, using the cookie banner on your first visit, or by clearing site data at any time.
- Do you sell cookie data?
- No. These tools measure site usage and ad performance; third-party providers handle data under their own policies.
- Will blocking all cookies break the site?
- Essential cookies keep basic site functions working. Blocking those specifically may cause parts of the site to behave incorrectly.
What a Cookie Is
A cookie is a small text file that a website stores on your device through your browser. Similar technologies — pixels and local storage — work the same way: they let a site or a third-party tool recognize your browser between page loads or visits. On their own, cookies do not identify you by name; they identify a browser or device.
Categories of Cookies We Use
Strictly necessary
Required for the site to function: page navigation, form submission, and remembering the choice you make in our cookie banner. These cannot be turned off because the site would not work correctly without them.
Analytics
Used to understand which pages are visited and how people move through the site, in aggregate, so we can improve content like the products page or the FAQ page.
Advertising
Used to measure whether ads lead to actions like a quote request and to reach audiences similar to our existing customers.
The Specific Tools Used on This Site
The table below lists the tools currently loaded on truglidedoors.com and what each one is for.
| Tool | Category | What it does |
|---|---|---|
| Google Tag Manager (GTM-MS8QC7DX) | Infrastructure | Loads and manages our other tags; does not collect data on its own |
| Google Analytics 4 | Analytics | Reports which pages are visited and how visitors move through the site, in aggregate |
| Meta Pixel | Advertising | Measures ad performance on Facebook and Instagram and supports audience targeting |
| LeadConnector chat widget | Functionality | Powers the live chat widget and keeps track of an open conversation |
How Long These Cookies Persist
Persistence varies by tool and by browser setting. In general, essential cookies related to your consent choice last for an extended period so we do not show the banner every visit; analytics and advertising cookies typically persist for a period of weeks to roughly two years unless you clear them sooner. For exact current durations, refer to the provider documentation linked below, since these platforms can update their own defaults.
Managing or Clearing Cookies in Your Browser
You can view, block, or delete cookies for this or any site directly in your browser settings.
Chrome
Settings → Privacy and security → Cookies and other site data, where you can view site data or clear it for truglidedoors.com specifically.
Safari
Settings → Privacy → Manage Website Data, where you can search for truglidedoors.com and remove its stored data.
Firefox
Settings → Privacy & Security → Cookies and Site Data → Manage Data, where you can search for and remove data for a specific site.
Edge
Settings → Cookies and site permissions → Manage and delete cookies and site data, where you can view or remove data for truglidedoors.com.
Using Our Cookie Banner
The first time you visit, a banner appears at the bottom of the page with Accept and Decline options. Accepting allows analytics and advertising tags to run normally. Declining tells those tags to operate without setting tracking cookies for your browser. Your choice is stored so the banner does not reappear on later visits, and you can reset it at any time by clearing this site's cookies and local storage and reloading the page.
Do Not Track
Some browsers offer a "Do Not Track" signal. There is no single accepted industry standard for how sites should respond to this signal, so our site currently relies on the accept/decline choice in our own cookie banner rather than automatically detecting a browser-level Do Not Track setting.
How This Relates to Our Privacy Policy
This Cookie Policy covers the specific technologies that run in your browser. Our Privacy Policy covers the broader picture of what information we collect — including through forms and the chat widget — how it is used, and how it is protected. Read both if you want the complete picture, and see our Terms of Service for the terms that govern use of the site generally.
Third-Party Policies
Third-party tools handle data under their own policies, including Google and Meta. You can also opt out of Google Analytics specifically using Google's browser opt-out add-on.
Contact
TruGlide Doors, LLC
170 Holly Springs Rd. Mount Airy, NC 27030
Email: sales@truglidedoors.com
Phone: (877) 220-2322
Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
Cookie Policy FAQ
What is a cookie?
A cookie is a small text file that a website stores on your device through your browser. It lets a site remember information between page loads or visits, such as a preference you selected or whether you have already responded to a consent banner.
Does truglidedoors.com use cookies for advertising?
Yes. We use the Meta Pixel to measure whether ads on Facebook and Instagram lead to quote requests, and to build similar audiences. You can decline this in our cookie banner.
What is Google Tag Manager and does it track me directly?
Google Tag Manager (container GTM-MS8QC7DX) is a container that loads and manages our other tags, including Google Analytics. It does not collect data on its own — it is the mechanism that runs the analytics and advertising tags described on this page.
How do I decline cookies on this site?
Use the cookie banner shown at the bottom of the page on your first visit and choose Decline. You can also clear this site's cookies and local storage in your browser at any time and reload the page to see the banner again.
Does the chat widget use cookies?
The LeadConnector chat widget may set cookies or local storage to keep track of an open conversation. It only loads its full functionality when the chat is used.
Where can I read more about how my data is used overall?
See our Privacy Policy, which covers how information you submit through forms and the chat widget is collected, used, and protected.
See our Privacy Policy and Terms of Service, or contact us with any question not covered here.